Red Core Information Technology Solutions, Inc. (“RCS”, “We”), including its affiliates (the “Company”), is fully committed to keeping the trust you placed on us with your information when you avail any of our services. This starts by helping you gain an understanding of our privacy practices.
This policy will illustrate information the Company may collect, use, and share, plus the choices you are entitled to regarding this information. We recommend that you read this policy carefully.
Last Modified: January 1, 2019
To Request Previous Versions, please email: [email protected]
Effective Date: January 1, 2019
II. DATA COLLECTION AND USES
A. What is the Scope?
This policy applies to all persons or legal entities that avail services the Company anywhere in the world, including any users of fully-owned applications, websites, or any other products of the Company
B. Who is the Data Controller?
The Company provides products and/or services to clients throughout the world. The data controller for the information you provide or that is collected by the Company or its affiliates is Red Core Information Technology Solutions, Inc. , located at Unit 603 Tower II Pioneer Highlands, Pioneer Corner Madison Street, Mandaluyong City, Philippines.
C. What Data is Collected?
The Company collects the following information categories:
-Information that you provide, such as when you inquire or apply to avail any of the Company products and/or services.
-Information that is created when you actually avail/sign-up the Company products and/or services.
-Information from other sources, such as other stakeholders or third parties.
Here is what is included in each category:
Information you provide includes information submitted when you:
-Inquire for services which may include your name, position, address, email, phone number, and other credentials.
-Apply/Book to avail services which may require more information like government identification numbers, photo, bank details, and etcetera.
-Provide Consent to a background check for pre-contract due diligence. Contact for customer support.
-Complete surveys or feedback on any of our products and services.
-Request for services or product features that will mandate access to other sources of information like address book, reports, calendar, and etcetera.
Information that is/may be created, transferred, and/or shared when you actually use or avail our products and services.
-Business Process/Domain Information
-Business Policies/Rules Information
-Usage and Preference Information
-Address book and calendar information
Information from other sources, such as other stakeholders or third parties.
-Publicly available sources
-Feedback or review from users or other stakeholders
-Information from your other business partners
RCS may merge the information collected from these sources with other information from its possession.
D. How is Data Used?
Except as otherwise stated in this Policy, the Company does not sell or share your data to third parties for other purposes. We use the information collected for the following purposes:
E. What are Cookies and Third Party Technologies?
-Provide services and features
-Fulfillment of contractual obligations
-Legal proceedings and requirements
-Safety and security
-Safety and security
-Sales and marketing
-Research and development
-Communication amongst users
-Communication from system
F. How are Data Shared or Disclosed?
There are instances that the Company, through its services, products, and features, may be required or by your explicit request to share information with other users. The information may also be shared with the Company’s affiliates, and business partners, or for legal reasons or in the event of a dispute.
G. How are Data Protected?
-With other users
-At your request
-With the general public when you submit content on a public forum
-With subsidiaries and affiliates
-With service providers and business partners
-For legal reasons or in the event of a dispute
-With your consent
-Communication from system
The Company implements organizational, physical, and technical security measures designed to protect your information from unauthorized access.
Your data, if through online/mobile applications is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. The Company further protects your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Your data, if through offline collected and submitted, is stored in a physically secure environment and storage with access only provided to authorized personnel.
H. How is Data Retained and/or Deleted?
The Company retains your data while you are availing any of the services or while your account is still active in any of our owned products or services and/or applications. Meanwhile if on the negative (inactive), we will retain data for a maximum period of one (1) year.
However, there are circumstances that we may retain personal information about you, as mandated by law or other purposes as described in this section, even if services has lapsed or account has been deleted.
Subject to applicable law, the Company may retain information after service or account deletion:
III. RIGHTS OF THE DATA SUBJECT
-In cases where there are unresolved issues regarding your service engagement with the Company or to any of your account
-When required by law
-For legitimate business purpose or interests, such as fraud prevention, safety and security, and service/product improvements
The Company is committed to protecting the rights of the data subjects accorded by the law. These rights are the following:
-Opt out on Marketing promotional communications
Requests to access, correct, and delete your data, and to opt out on marketing communications, if not available online or in any of the Company’s applications, can be requested through the contact details provided in this policy. Meanwhile, filing of complaints and claiming of damages can be sent through the same or any other proper forum stipulated by law.
V. CONTACT US